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Coronavirus (COVID-19) Update

Posted on April 1, 2020 by Milkwood Admin

Dear Family and Friends,

As you know, the health and safety of our residents is of the utmost importance to us at Milkwood Care. In the light of the current situation regarding Coronavirus (COVID-19) and the daily changes to the government guidelines, we feel it is important for us to protect our residents and minimise the risk to them as much as possible.

For this reason, all non-essential visits to the care home are now suspended until further notice.

We have not taken this decision lightly and appreciate this may cause some concern, but feel this is a necessary step to take. We have consulted with Public Health who are supportive of these measures. Please be assured that essential services, including medical assistance, will continue as normal. Our staff will be doing all they can to ensure that home life continues as normal with activities within the home.

To maintain contact between your friend and family members, we are encouraging increased interactivity via Skype and FaceTime.

We are continuing with our robust infection control practices, and have strict protocols in place to limit risks of cross infection in our care homes. Our care homes monitor residents’ health closely and continuously, and are in daily contact with our Head Office. The health and wellbeing of our care home staff are also being closely monitored.

We would really appreciate your support with these preventative measures to keep our residents, and your loved ones, safe. We will continue to keep you informed of any updates. In the meantime, if you have any concerns or questions please contact the Home Manager.

Kindest Regards

Grant C Douglas
Operations Director.

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